Domestic Shipping (United States Only):

Jyllene Genetics provides shipping services exclusively within the United States. We strive to process and dispatch orders promptly upon payment verification and within 1 to 3 business days. Please note that delivery times may vary based on destination and shipping method selected at checkout.

Shipping Restrictions:

• International Shipping: Regrettably, we do not offer international shipping services at this time. Our shipments are limited to addresses within the United States.

• PO Boxes and APO/FPO Addresses: We are unable to ship to PO Boxes or APO/FPO addresses. Please ensure to provide a physical address for delivery.

Shipping Methods:

Customers can select preferred shipping methods during checkout. We offer standard and expedited shipping options. Please note that expedited shipping may incur additional charges.

Shipping Confirmation and Tracking:

Upon dispatch of your order, customers will receive a shipping confirmation email containing tracking information. This allows you to monitor the delivery status of your package.

Delivery Timeframe:

Delivery times may vary based on the shipping method chosen and the destination. While we strive to provide estimated delivery times, please note that unforeseen circumstances or carrier delays beyond our control may affect delivery schedules.

Order Tracking:

Customers can track their orders by using the provided tracking information via the carrier’s website.

Shipping Charges:

Shipping charges are calculated based on the selected shipping method, the weight of the package, and the destination address. Shipping costs will be displayed at checkout prior to order completion.

Contact Us:

For any questions or concerns regarding our shipping policy or specific shipping inquiries, please contact our Customer Support team at hello@jyllenegenetics.com.